Contact Us

We are committed to providing you with beautiful, fresh products that are absolutely unique.

We also are committed to providing an incomparable level of customer service and communication, as well as excellent order turnaround and prompt responsiveness to inquiries.

FOR ECOMMERCE RELATED INQUIRIES:

If you have questions about our website or our products, feel free to contact us. Our customer service agents are available to help you Monday – Friday, 7am-3pm PST.

We design all of our products in our office in Marin County, north of San Francisco.

For our fastest customer service assistance, please click here to submit your question or concern, or send us an email at support@rockflowerpaper.com.

For returns and exchange information please click here.

1(800) 640-2356 - Toll Free

TO GET IN TOUCH WITH OUR OUTLET STORE:

San Anselmo Store

Phone: 415-278-7772

Email: rfpstore@rockflowerpaper.com

Location: 145 Tunstead Ave. San Anselmo, CA 94960

Palo Alto Store

Phone: 415-278-7772

Email: rfpstorepa@rockflowerpaper.com

Please note that our website customer service team can not help with Outlet Store related inquiries. 

 

 

SHOP OUR GIFT GUIDES

  • When I ordered my gift scarves and had option for the gift bag, I assumed it would come as a handsome collapsed paper bag. I was astonished that it is a gift in itself... lovely, and connoted that my gift was worth twice what I paid for it. Amazing!! My gift recipients were blown away, too!

    Jane